www.ethicalmaintenance.org | The ethical choice of property factor for your community.

What Factors Do


What does a property factor do?

A property factor has two main jobs – to look after your buildings and grounds, and manage monies and administration.

Here’s a quick overview:

  • Propose a maintenance programme to keep your property in top condition. And if there is an emergency, what you want your Factor to do for you.
  • Organise meetings for homeowners and Residents’ Associations to agree maintenance programmes and discuss all aspects of your factoring service.
  • Hire and manage all contractors, including gardeners, cleaners, caretakers and specialist maintenance and repair contractors.
  • Inspect buildings and common areas and arrange specialist safety inspections as needed.
  • Coordinate repairs and supervise works.
  • Liaise with relevant bodies about utilities, way leaves and other access rights.
  • Arrange all insurances.
  • Collect payments for maintenance works, manage monies, including reserve funds, and run a joint account with Residents’ Association.

Do you need a property factor?

Read over the list above which tells you what a Property factor does, then answer these 2 questions:

  • How many of these tasks apply to your community and which ones are you and your neighbours happy and able to do yourselves?
  • Can you see yourself doing these jobs long-term?

In our experience,

In small developments with little grass or landscaping, and where everybody knows each other, homeowners can find it relatively easy to arrange maintenance and look after things themselves.

However, where there are around 20 or more homeowners, it’s not always easy collecting money, especially if one household doesn’t want to pay. In this instance, you could ask a property factor to collect and manage monies for specific jobs and outlays while you carry out simple maintenance and cleaning jobs yourself.

Finally, where work is more complex or large scale, as well as organising works and monies, there may be significant health and safety issues to consider. Here, you’d benefit from having a professional property manager oversee planning and works, and look after the financial side. Speak to at least two property managers who come recommended, and ask for a quote.charge for their services, the more responsibilities they have the more they’ll cost. Getting a factor might be worthwhile if dividing repair and maintenance tasks between the owners is awkward, time consuming or stressful. For example, some owners might not live in the building, they could be difficult to get hold of, or too busy or disinterested to arrange maintenance work. The factor will be an expert in running properties and hiring suitable contractors, and they can advise you on repair and maintenance issues.

Call Ethical Maintenance today to tell us what your maintenance obligations are and find out how we can help.

Contact Us

We put you the homeowner first. Our ethical service puts you in charge; managing maintenance and repairs in a fair and transparent way.


239 Castle House
1 Baker Street

2 Poynernook Rd
AB11 5RW

Why Choose Us?

  • Ethical business
  • Community oriented
  • Excellent service
  • Not-for-profit