www.ethicalmaintenance.org | The ethical choice of property factor for your community.

Ethical Maintenance

We’re a Scottish-based residential property factor working with homeowners and house builders throughout the UK.

We’re also a community interest company with not-for-profit status. So when we say we put our customers first, we really mean it.

We do much more than taking care of your buildings and common areas. As a property factor, we’re bound by a code of conduct. As a community interest company, everything we do must be for the good of the communities we work with. It’s our job to deliver a great maintenance service at a fair price for every customer, whether you’re a residential developer, residents’ association or homeowner.

How do we do it? We put home owners in the driver’s seat and let them have final say in prioritising maintenance works and deciding the contractors we appoint. It’s simple – by listening and offering choice, we deliver what matters most.

And because we’re not-for-profit, we put money back into the pot so you get a cost-effective factoring service that keeps getting better.

Your get out clause. Yes, really.

We offer flexible contract terms. It keeps us on our toes but if you’re not satisfied with our factoring service, we work the agreed notice period and leave you free to choose another property manager. It’s as easy as that.

Log in and see what’s happening.

Log into our client portal to stay up-to-date with scheduled maintenance and progress in between site meetings. Make payments to your account, view communications and let us know how we’re doing. View our sample site to see how things are done.

Whether you’re a group of homeowners or a residential developer looking for a new property manager, get in touch to tell us about your maintenance needs and find out how we can help.

Get in touch


Home Owners

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House Builders

House Builders

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Why we’re different

  • Ethical service treating you fairly
  • Community Interest Company regulated to serve you
  • Owners involvement in setting programmes and pricing
  • Not-for-profit so you only pay for the service
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Community First

  • Work with you fairly and transparently
  • Meet with you at least twice a year
  • All key decisions made at community meetings
  • If you want to know something, just ask us
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Local Tradesmen

  • only appointed at meetings with owners
  • solid local track record
  • really care about the quality of work
  • qualified

Feedback from our Clients

What I liked most was that we had an input in to ... Read More

Dave and Wilma B Homeowner Insch, Aberdeenshire 25th October 2016

Our block of flats needed major roof repairs, but with busy lives ... Read More

Callum M Homeowner Glasgow 25th October 2016


Contact Us

We put you the homeowner first. Our ethical service puts you in charge; managing maintenance and repairs in a fair and transparent way.


239 Castle House
1 Baker Street

2 Poynernook Rd
AB11 5RW

Why Choose Us?

  • Ethical business
  • Community oriented
  • Excellent service
  • Not-for-profit