Ethical Maintenance

We’re a Scottish-based residential property factor working with homeowners and house builders throughout the UK.

We’re also a community interest company with not-for-profit status. So when we say we put our customers first, we really mean it.

We do much more than taking care of your buildings and common areas. As a property factor, we’re bound by a code of conduct. As a community interest company, everything we do must be for the good of the communities we work with. It’s our job to deliver a great maintenance service at a fair price for every customer, whether you’re a residential developer, residents’ association or homeowner.

How do we do it? We put home owners in the driver’s seat and let them have final say in prioritising maintenance works and deciding the contractors we appoint. It’s simple – by listening and offering choice, we deliver what matters most.

And because we’re not-for-profit, we put money back into the pot so you get a cost-effective factoring service that keeps getting better.

Your get out clause. Yes, really.

We offer flexible contract terms. It keeps us on our toes but if you’re not satisfied with our factoring service, we work the agreed notice period and leave you free to choose another property manager. It’s as easy as that.

Log in and see what’s happening.

Log into our client portal to stay up-to-date with scheduled maintenance and progress in between site meetings. Make payments to your account, view communications and let us know how we’re doing. View our sample site to see how things are done.